ThinkCare Support

ThinkCare. We're here for you.

Thinkweb Media Web Hosting Support. We're here to help.

My Account

"My Account" is an online record keeper of invoices and payments. You can make payments to outstanding invoices as well as view a full history of your account. You'll love it when it comes time to do your taxes (or your accountant will).

Submit a ticket

Submit a ticket to our support department. One of our support technicians will respond to you. Yes, its that easy. You can also check the status of your sbumitted tickets at any time.


The Thinkweb Media helpdesk is your website toolbox. You can search our knowledge base for answers to common problems, use our interactive issue troubleshooter, view server announcements, download files from our freeware library, submit a trouble ticket, and view the status of an existing trouble ticket. Whew! And if that's not enough, it's real pretty, too.


A component of the ThinkCare toolbox, the Thinkweb Media Knowledgebase is a great place to get answers to your most common (and uncommon) questions. We're constantly adding questions that some of our customers actually ask, so be sure to check here first for quick solutions, tutorials, and advice.

Still not convinced? Try us out risk FREE. Every hosting solution comes with a 15 day money back guarantee. If you're not satisfied for any reason within 15 days of signup, we'll give you a refund, no strings attached. Contact us today to see what all the buzz is about.

Calgary Based Web Design and Hosting Agency
Calgary Web Design Web Hosting and Development by Thinkweb Media