Acceptable Use Policy
This Acceptable Usage Policy (AUP) is designed to protect Thinkweb Media, you, and third parties.
This AUP governs the use of ThinkWeb Media’s web hosting service. Violation of this AUP may result in suspension or termination of your service. In the event of a dispute between you and Thinkweb Media regarding the interpretation of this AUP, Thinkweb Media’s interpretation, in its reasonable commercial judgment, shall govern. If you have any questions regarding this AUP, contact [email protected]
Table of Contents
- Offensive Content
- Internet Relay Chat (IRC)
- Bulk Commercial E-Mail
- Unsolicited E-Mail
- Material Protected by Copyright
- Copyright Infringement Notice
- Intellectual Property Infringement
- Internet Abuse
- IP Allocation
1. Offensive Content
You may not publish or transmit via Thinkweb Media’s service any content that Thinkweb Media reasonably believes:
- constitutes child pornography;
- constitutes pornography;
- is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech;
- is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
- is defamatory or violates a person’s privacy;
- creates a risk to a person’s safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement;
- improperly exposes trade secrets or other confidential or proprietary information of another person;
- is intended to assist others in defeating technical copyright protections;
- clearly infringes on another person’s trade or service mark, patent, or other property right;
- promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking;
- is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to Thinkweb Media; or
- is otherwise malicious, fraudulent, or may result in retaliation against Thinkweb Media by offended viewers.
Content “published or transmitted” via Thinkweb Media’s service includes Web content, e-mail, bulletin board postings, chat, and any other type of posting or transmission that relies on any Internet service provided by Thinkweb Media.
2. Internet Relay Chat (IRC)
Use of Internet Relay Chat on any of our shared or dedicated servers is explicitly forbidden. This includes, but is not limited to, running any clients, bots, redirection services (proxies), or servers, of any kind.
You must take reasonable security precautions. You must protect the confidentiality of your password, and you should change your password periodically.
If you have installed any open source or third party applications on the server you must ensure the application is secured and running the latest version with no known vulnerabilities. Thinkweb Media will periodically check versions of applications residing on our server to ensure protection for all our clients. If your application is found to have security vulnerabilities or exploits it will be taken offline immediately and you will be asked to upgrade to a secure version before the application can return online.
4. Bulk Commercial E-Mail
You must obtain Thinkweb Media’s advance approval for any bulk commercial e-mail, which will not be given unless you are able to demonstrate all of the following to Thinkweb Media’s reasonable satisfaction:
- Your intended recipients have given their consent to receive e-mail via some affirmative means, such as an opt-in procedure;
- Your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the e-mail address for which the consent is given;
- You retain evidence of the recipient’s consent in a form that may be promptly produced on request, and you honor recipient’s and Thinkweb Media’s requests to produce consent evidence within 72 hours of receipt of the request.
- The body of the e-mail must describe how the e-mail address was obtained, for example, “You opted in to receive this e-mail promotion from our Web site or from one of our partner sites,” and information on how to request evidence of the consent, for example, “If you would like to learn more about how we received your e-mail address please contact us at [email protected]**yourdomain.com**.”
- You have procedures in place that allow a recipient to easily revoke their consent – such as a link in the body of the e-mail, or instructions to reply with the word “Remove” in the subject line. Revocations of consent are honored within 72 hours, and you notify recipients that their revocation of their consent will be honored in 72 hours;
- You must post an [email protected]**yourdoman.co**m e-mail address on the first page of any Web site associated with the e-mail, you must register that address at abuse.net, and you must promptly respond to messages sent to that address;
- You have the means to track anonymous complaints;
- You may not obscure the source of your e-mail in any manner. Your e-mail must include the recipients e-mail address in the body of the message or in the “TO” line of the e-mail; and
- You otherwise comply with the CAN SPAM Act and other applicable law.
These policies apply to messages sent using your Thinkweb Media service, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your Thinkweb Media service. In addition, you may not use a third party e-mail service that does not practice similar procedures for all its customers.
Thinkweb Media may test and otherwise monitor your compliance with its requirements, including requesting opt-in information from a random sample of your list at any time.
5. Unsolicited E-Mail
You may not send any unsolicited e-mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it.
You must comply with the rules of any other network you access or participate in using Thinkweb Media’s services.
6. Material Protected by Copyright
You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless:
- you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner;
- you are otherwise permitted by established Canadian copyright law to copy the work in that manner.
Thinkweb Media will terminate the service of repeat copyright infringers.
7. Copyright Infringement Notice (Digital Millennium Copyright Act)
If you believe your copyright is being infringed by a person using the Thinkweb Media network, please send your written notice of copyright infringement to:
Thinkweb Media Inc.
723 15 ST NW
Calgary, Alberta, Canada
Your notice must include the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted words at a single site are covered by a single notification, a representative list of such works at that site;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Thinkweb Media to locate the material;
- Information reasonably sufficient to permit Thinkweb Media to contact you, such as an address, telephone number, and, if available, an e-mail address;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner’s agent, or the law;
- A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
8. Intellectual Property Infringement
You may not transmit, distribute, download, copy, cache, host, or otherwise store on a Server any information, data, material, or work that infringes the intellectual property rights of others. Thinkweb Media has the right to remove infringing content to the extent required under the law. Thinkweb Media will terminate the services of repeat intellectual property right infringers.
You must have valid and current information on file with your domain name registrar for any domain hosted on the Thinkweb Media network.
You agree that when communicating with our staff, all communication will be void of profanity and/or abusive demeanor.
Thinkweb Media is under no duty, and does not by this AUP undertake a duty, to monitor, review, or police our customers’ activities and disclaims any responsibility for any misuse of the Thinkweb Media network and for the actions of its customers.
Inquiries regarding this policy should be directed to [email protected]
11. Internet Abuse
You may not engage in illegal, abusive, or irresponsible behavior, including:
- Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures (including those belonging to Thinkweb Media and its customers) without express authorization of the owner of the system or network;
- Monitoring data or traffic on any network or system without the authorization of the owner of the system or network;
- Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks;
- Use of an Internet account or computer without the owner’s authorization, including, but not limited to Internet scanning (tricking other people into releasing their passwords), password robbery, security hole scanning, and port scanning;
- Forging of any TCP/IP packet header or any part of the header information in an e-mail or a newsgroup posting; or
- Any conduct that is likely to result in retaliation against the Thinkweb Media’s network.
- Use of Thinkweb Media’s network in a way that unreasonably interferes with Thinkweb Media’s other customers’ use of the network.
12. IP Allocation
A Customer shall not use IP addresses that were not assigned to it by Thinkweb Media. Thinkweb Media reserves the right to suspend the network access of any server utilizing IP addresses outside of the assigned range.
This AUP is incorporated by this reference into your service agreement. Thinkweb Media reserves the right to amend this AUP from time to time, and your use of the services after changes to the AUP which are posted on Thinkweb Media’s web site will constitute acceptance of any such amendments.
Thinkweb Media reserves the right to comply with any criminal or civil investigation without notice to the customer. Thinkweb Media reserves the right to recover any and all expenses, and apply any reasonable charges, in connection with a violation of this AUP. No service credits will be issued for any interruption in service resulting from violations of this AUP. Thinkweb Media reserves the right at all times to investigate any actual, suspected, or alleged violations of this AUP.